Shipping Policy:
Digital Products
- For downloadable products like journals, workbooks, or digital guides, you will receive access via email immediately after payment confirmation.
- If you do not receive the product, please check your spam folder or contact us for assistance.
Physical Products
- If we offer physical merchandise, shipping timelines will be mentioned at the time of purchase.
- Delivery may take 5-7 business days, depending on your location.
- Tracking details will be shared once your order is shipped.
International Shipping
- International shipping may involve additional charges, including customs duties, which are the buyer's responsibility.
- Participants are expected to approach all sessions with an open mind and respect for the group and facilitator.
Issues with Delivery
- For lost, damaged, or delayed deliveries, please contact us immediately for resolution.
Refund Policy:
Digital Products
- Due to the nature of digital downloads, refunds are not available once the product has been accessed or downloaded.
Workshops and Coaching Sessions
- Refunds or cancellations for workshops and coaching sessions will be handled on a case-by-case basis. Please contact us for assistance. Refund shall be processed within 7 days of the request.
- In case of no-shows or late cancellations, refunds will not be issued.
Subscription-Based Services
- Refunds for subscription-based services (e.g., Happy Heart Circle) will be handled on a case-by-case basis. Please contact us for assistance.
Exceptional Circumstances
- In the event of technical issues or errors on our part, refunds or rescheduling options will be provided.
- Refund shall be processed within 7 days of the request.
How to Request a Refund
- Email us at support@pocketfullofhappiness.in with your name, order details, and reason for refund. Our team will respond within 1-2 business days.